About the job
Are you passionate about global health, community engagement, and supporting strong organizational networks? The Infectious Disease Alliance (IDA) is offering a dynamic internship/volunteer position focused on membership relations, member engagement, and coordination. This is a flexible opportunity to grow your portfolio while contributing to meaningful initiatives that strengthen IDA’s membership community, enhance member experience, and support broader efforts in infectious disease advocacy, policy, and health systems strengthening. Ideal for professionals seeking impactful experience and internship.
As a member of our core team, you’ll support a wide range of membership-focused activities, from engaging current and prospective members to coordinating communications, maintaining membership databases, and assisting with member events and outreach initiatives. You’ll also contribute to developing member resources, supporting committees, and strengthening the overall membership experience. Final responsibilities will be tailored to your skills and interests following onboarding.
Responsibilities
Assist in promoting membership benefits and supporting outreach to potential member organizations.
Help maintain positive relationships with current members, responding to inquiries and providing support as needed.
Keep accurate and up-to-date records of member organizations, including contact details, membership status, and contributions.
Support the planning and coordination of events, workshops, or collaborative initiatives for members.
Collaborate with other teams to ensure smooth communication and an excellent member experience.
Perform other administrative or ad hoc tasks to support the Membership team.
Requirements
Education & Experience:
Background in public/global health, communications, nonprofit management, business administration, community engagement, or related fields
Prior experience with membership coordination, customer service, outreach, or administrative tasks is a plus
Experience in nonprofit, association, or international settings is welcome but not required
Skills:
Strong communication skills (written and interpersonal), with the ability to engage diverse member groups
Organized, detail-oriented, self-directed, and responsive
Comfortable using tools like Google Drive, Slack, Canva, and scheduling platforms
Interest in infectious disease, health equity, community building, or network development
Values:
Commitment to equity, inclusivity, and global collaboration
Enthusiasm for learning, relationship-building, and contributing to a distributed, multicultural team
What we offer
Real-World Experience: Contribute directly to member engagement, outreach initiatives, and community-building within a global health network.
Skill Development: Build your portfolio in membership coordination, relationship management, database organization, and administrative support.
Mentorship & Networking: Connect with professionals and partners across public health, nonprofit management, and global collaboration networks.
Flexibility: Remote-friendly, self-paced work structure with meaningful and practical responsibilities.
Impact: Play a key role in strengthening the member experience and supporting the growth of a global alliance dedicated to infectious disease advocacy and health systems improvement.
How to Apply
Submit your CV and a short cover letter via the “Apply Now” button below. In your cover letter, tell us why you're interested in a membership-focused role and highlight any relevant experience in member engagement, community outreach, customer service, administration, or organizational support.
For questions, contact:
Jane Guo, Director of Membership
📧 janeguo.ida@gmail.com